Returns & Exchanges

At TeaSource, we want you to be completely satisfied with your premium loose-leaf tea and teaware. If you are not happy with your purchase, we offer a 30-day window for returns on all unopened tea and non-perishable accessories.

Return Process

• 1.
  Contact Our Team

  Email our customer service team with your order number and the reason for the return to receive an authorized return label.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring that tea pouches remain sealed to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process a refund to your original payment method within 5-7 business days.